The health and safety of both our staff and customers is, and always has been important to us. We are currently taking measures to ensure that we comply with government guidelines and updates in relation to the pandemic status.
We prefer that appointments are made in advance.
Access to our reception and warehouse is now permitted in accordance with our guidelines and signage.
Collections are permitted but we recommend that customers pay in advance so that goods can simply be loaded into your vehicle or handed over.
Please do not visit if you or any member of your household are showing symptoms or have tested positive.
We respectfully ask that you take the recommended precautions such as to wear a face mask and use hand sanitiser where possible.
For many years we have focused on providing a high quality level of consultation via the internet. We encourage all our customers to consult with us in this way where possible. This is especially important now during these times of social distancing.We are more than ready to assist with your project remotely and can guide you through all the stages, from planning to completion.
Our premises are principally comprised of workshops and offices. We do not operate a showroom but welcome visitors for consultations, collections and now operate a small reception area.
In the past we have always requested that customers make appointments, so that a dedicated service can be supplied in an efficient manner. It is now more important than ever that appointments are made prior to visiting us.
Please remember that we can post samples and offer a full online consultation service.
We respectfully ask that you follow the recommended guidelines:
We are generally experiencing much longer lead times than usual.
We are striving to process orders as quickly as possible but there are currently many factors affecting the time between point of order and despatch.
Please ensure to check with our staff the estimated lead time when placing an order.